ADA: WWW.ADA.GOV
ADA Title II:
The Department of Justice's regulation implementing title II, subtitle A, of the ADA which prohibits discrimination on the basis of disability in all services, programs, and activities provided to the public by State and local governments, except public transportation services.
Title II Complaint: www.ada.gov/t2cmpfrm.htm
ADA Title III:
The Department of Justice's regulation implementing title III of the ADA, which prohibits discrimination on the basis of disability in "places of public accommodation" (businesses and non-profit agencies that serve the public) and "commercial facilities" (other businesses). The regulation includes Appendix A to Part 36 - Standards for Accessible Design establishing minimum standards for ensuring accessibility when designing and constructing a new facility or altering an existing facility.
ADA Title III Complaint: www.ada.gov/t3compfm.htm
ADA Title IV:
ADA Title IV addresses telephone and television access for people with hearing and speech disabilities. Title IV requires that telephone companies provide telephone relay service, both within states and nationally. Standards for relay services are set by the Federal Communications Commission (FCC).
Title IV Enforcement and Complaint Information:
Federal Communications Commission (FCC)
445 12th Street S.W.
Washington, DC 20554
Website: www.fcc.gov
Missouri Commission on Human Rights:
www.dolir.mo.gov/hr/